Contact CleanClutch

For a cancellation, return or item problem, use our order request form. For a product question or other help, use the form below or email aidanjsark@icloud.com.

Help us find your order

Include your order number if available, the email address used at checkout and a brief description of what you need.

  • Item or delivery problem: Tell us what happened. Photos, if available, can help.
  • Changes or cancellations: Email us as soon as possible. We will confirm what can be changed or stopped; a request alone does not confirm a voluntary cancellation.

Our returns and refunds policy explains the process and your legal rights.

Please leave out full payment card numbers, passwords and identification documents. We use the details you send to respond to your enquiry.

CleanClutch is operated by 1233423 BC LTD.

For Black handheld vacuum orders, where a refund or replacement is owed or approved, we will resolve it without requiring the item to be returned. Please do not send products to the business contact address below.

Business contact address
3104 204 Street
Langley, BC V2Z 2C7
Canada

See our Shipping Policy and Terms of Service for order and delivery information.